Analysis of the impact of customer care practices on public health care delivery among the university hospitals in Ghana Ace myhomework myhomework writers acemywork

In this regard, the researcher conducted a survey of 100 respondents, who were patients at various University Hospitals in Ghana, and evaluated their perceptions against the health care delivery through regression analysis. The findings revealed in this study show that there is a positive impact of customer care practices on public health care delivery.