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ISO 9004 is a set of rules and regulations that aim at giving guidance to organizations with the objective of improving the quality of management and performance of the organizations. The management of any organization should adopt quality management as part of the strategic decisions of the organization. The ISO 9004 bases its quality management provisions on 8 management principles. Any organization must strive to spot and act to the needs and objectives of its clients and any other interested parties, who may include suppliers, shareholders or stakeholders. This is a requirement for achieving competitive advantage. An organization must also strive to achieve, maintain, and improve the capacity, ability and general organizational performance. The quality management principles, which are in the ISO 9004, provide a number of direct benefits to an organization and reduce costs and risks of management._x000D_
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Benefits of Adopting Quality Management Standards_x000D_
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Quality management promotes the aspect of consumer loyalty to the products and services of the organization._x000D_
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Secondly, an organization is likely to enjoy operational benefits such as high revenues and increased market share._x000D_
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Quality management also helps an organization to be flexible and in responding to various market opportunities that arise in an industry._x000D_
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The ISO 9004 requires organizations to adopt a process approach while enacting, initiating, and improving the competence of a quality management scheme. A process approach helps in reducing losses during internal operations due to an effective link between processes._x000D_
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ISO 9004 considers the need for contentment of other concerned parties and the high performance of the organization, apart from ensuring |er satisfaction and high product quality. The standards are applicable to all the internal and external processes of an organization._x000D_
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Management of Systems and Processes_x000D_
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Effective leadership and operation of any organization require the adoption of a systematic approach. The management system must, however, consider the interest and needs of other parties other than |ers._x000D_
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Documentation_x000D_
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Documentation is a necessary aspect of a successful management system of an organization. Documentation systems of an organization must satisfy the statutory, regulatory and contractual requirements. The documentation system must suit the organization’s operations and internal structure._x000D_
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Type of assignmentWriter levelTitle of your paperPages_x000D_
Essay Term paper Coursework Research paper Research proposal Grant Proposal Case Study Case Brief Discussion Board Post Reaction paper Response paper Literary analysis Article Review Article Critique Movie Review Movie Critique Book Report Book Review Synopsis Poem Letter Motivation letter Memo Scholarship essay Article writing Blog Article Annotated Bibliography Literature Review Outline Online Test Questions-Answers Multiple Choice Questions Interview Questionnaire Speech Dissertation Dissertation chapter – Abstract Dissertation chapter – Introduction Dissertation chapter – Hypothesis Dissertation chapter – Literature review Dissertation chapter – Methodology Dissertation chapter – Results Dissertation chapter – Discussion Dissertation chapter – Conclusion Thesis Thesis Proposal Thesis/dissertation chapter Capstone Project IB Extended Essay Lab Report Business Report Business plan Marketing Plan White paper Formatting Editing Proofreading Rewriting Revision Powerpoint Presentation Powerpoint Presentation Poster PDF Poster Excel Exercises High School College University Master’s PHD 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130 131 132 133 134 135 136 137 138 139 140 141 142 143 144 145 146 147 148 149 150 151 152 153 154 155 156 157 158 159 160 161 162 163 164 165 166 167 168 169 170 171 172 173 174 175 176 177 178 179 180 181 182 183 184 185 186 187 188 189 190 191 192 193 194 195 196 197 198 199 200 201 202 203 204 205 206 207 208 209 210 211 212 213 214 215 216 217 218 219 220 221 222 223 224 225 226 227 228 229 230 231 232 233 234 235 236 237 238 239 240 241 242 243 244 245 246 247 248 249 250 251 252 253 254 255 256 257 258 259 260 261 262 263 264 265 266 267 268 269 270 271 272 273 274 275 276 277 278 279 280 281 282 283 284 285 286 287 288 289 290 291 292 293 294 295 296 297 298 299 300 301 302 303 304 305 306 307 308 309 310 311 312 313 314 315 316 317 318 319 320 321 322 323 324 325 326 327 328 329 330 331 332 333 334 335 336 337 338 339 340 341 342 343 344 345 346 347 348 349 350 351 352 353 354 355 356 357 358 359 360 361 362 363 364 365 366 367 368 369 370 371 372 373 374 375 376 377 378 379 380 381 382 383 384 385 386 387 388 389 390 391 392 393 394 395 396 397 398 399 400 401 402 403 404 405 406 407 408 409 410 411 412 413 414 415 416 417 418 419 420 421 422 423 424 425 426 427 428 429 430 431 432 433 434 435 436 437 438 439 440 441 442 443 444 445 446 447 448 449 450 451 452 453 454 455 456 457 458 459 460 461 462 463 464 465 466 467 468 469 470 471 472 473 474 475 476 477 478 479 480 481 482 483 484 485 486 487 488 489 490 491 492 493 494 495 496 497 498 499 500 _x000D_
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Responsibility of Management_x000D_
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The top management of any organization must provide adequate leadership, commitment, and active participation in all operations of the organization. This should be in line with the establishment and maintenance of an effective, quality management system that meets the needs of interested parties._x000D_
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Satisfaction of Needs and Expectations of Interested Parties_x000D_
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Organizations need to understand and meet the current and future requirements and expectations of all concerned stakeholders, who include current and potential |ers, shareholders, owners and the community._x000D_
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Legal and Statutory Requirements_x000D_
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Any organization must know the rules and regulations that govern the industry, products, and services that the organization produces. These requirements must be a party to the quality management system of the organization. Such considerations include the ethical requirements and the role played by the organization towards the community._x000D_
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Planning_x000D_
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The management of an organization must assume the responsibility of ensuring quality management of the organization’s operations. This includes the processes, which are essential in achieving the objectives of the organization._x000D_
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Responsibility, Authority and Communication_x000D_
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Top management of organizations must implement an effective protocol and clear assignment of roles to each member of staff._x000D_
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Resource Management_x000D_
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The management of an organization has to ensure the availability of all essential resources for the initiation of organizational strategies towards the attainment of company objectives. Resources could be employees, information, finances or natural resources._x000D_
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People Involvement in the Management Process_x000D_
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Management of organizations requires the inclusion and support of other people within the organizations to achieve quality management objectives. The involvement of other people provides a wide scope of view of an idea within an organization._x000D_
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The ISO 9004 has several elements that top management in companies must consider achieving quality management. The above factors are just but a few of the requirements.